Last year, we ran a randomized controlled trial working with frontline workers in the homelessness sector, which aimed to increase their well-being. The project, which began at the What Works Center for Well-being (before it closed down), was conducted in partnership with the Center for Homelessness Impact, and found that an intervention that had previously been shown to work well at improving well-being and reducing burnout for 911 call operators in the U.S., did not have an impact in this context.
